| About Us Welcome to the Lint-Kids Website Terms and Conditions for use. These terms and conditions apply to the use of this website www.lint-kids.com. By accessing the website and/or placing an order, you confirm that you are in agreement to these terms and conditions regardless of whether or not you choose to register with us or order from us. If you do not accept these terms, do not use this website. We may revise these terms and conditions at any time by updating this posting. You should check this website from time to time to review the then current terms and conditions. Copyright The copyright and all other graphic images on www.lint-kids.com are owned by Lint Ltd, any use of the trademark or extracts from this website may not be reproduced or stored in any other website. It may not be included in any public or private electronic retrieval system or service without our prior written permission. Any rights not expressly granted in these terms are reserved. Licence You are permitted to print and download extracts from this Website for your own use on the following basis: (a) no documents or related graphics on this Website are modified in any way; (b) no graphics on this Website are used separately from accompanying text; and (c)any of our copyright and trade mark notices and this permission notice appear in all copies. Unless otherwise stated, the copyright and other intellectual property rights in all material on this Website (including without limitation photographs and graphical images) are owned by us or our licensors. For the purposes of these terms and conditions, any use of extracts from this Website other than in accordance with the clause above for any purpose is prohibited. If you breach any of the terms in these terms and conditions, your permission to use this Website automatically terminates and you must immediately destroy any downloaded or printed extracts from this Website. Subject to the clause above no part of this Website may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without our prior written permission. Any rights not expressly granted in these terms are reserved. The www.lint-kids.com website is operated by : Lint Ltd, a company registered in England and Wales, whose registered office is at 15 Blacklands Road, Catford, London, United Kingdom, SE6 3AE. Our company registration number is 5800027. Our VAT registration number is 898850546 Service Access, Visitor Material and Conduct. While we endeavour to ensure that this Website is normally available 24 hours a day, we will not be liable if for any reason this Website is unavailable at any time or for any period. Access to this Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control. Visitor Material and Conduct Other than personally identifiable information, which is covered under the Privacy Policy any material you transmit or post to this Website will be considered non-confidential and non-proprietary. We will have no obligations with respect to such material. We and our nominees will be free to copy, disclose, distribute, incorporate and otherwise use such material and all data, images, sounds, text and other things embodied therein for any and all commercial or non-commercial purposes. You are prohibited from posting or transmitting to or from this Website any material: That is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive or liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience. For which you have not obtained all necessary licences and/or approvals; Which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party, in the UK or any other country in the world. Which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data). You may not misuse the Website (including, without limitation, by hacking). We will fully co-operate with any law enforcement authorities or court order requesting or directing us to disclose the identity or locate anyone posting any material in breach of the above. Links to and from other websites Links to third party websites on this Website are provided solely for your convenience. If you use these links, you leave this Website. We have not reviewed all of these third party websites and do not control and are not responsible for these websites or their content or availability. We therefore do not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third party websites linked to this Website, you do so entirely at your own risk. If you would like to link to this Website, you may only do so on the basis that you link to, but do not replicate, the home page of this Website, and subject to the following conditions: You do not remove, distort or otherwise alter the size or appearance of the Lint-Kids logo; You do not create a frame or any other browser or border environment around this Website; You do not in any way imply that we are endorsing any products or services other than our own; You do not misrepresent your relationship with us nor present any other false information about us; You do not otherwise use any Lint-Kids trademarks displayed on this Website without our express written permission; You do not link from a website that is not owned by you; and Your website does not contain content that is distasteful, offensive or controversial, infringes any intellectual property rights or other rights of any other person or otherwise does not comply with all applicable laws and regulations. We expressly reserve the right to revoke the right granted in this section for breach of these terms and to take any action we deem appropriate. You shall fully indemnify us for any loss or damage we may suffer or incur as a result of your breach of the above. Disclaimer While we endeavour to ensure that the information on this Website is correct, we do not warrant the accuracy and completeness of the material on this Website. We may make changes to the material on this Website, or to the products and prices described in it, at any time without notice. Governing Law and Jurisdiction These terms and conditions shall be governed by and construed in accordance with English law. Disputes arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the English courts where the claim is brought by you, save where you have legal rights to bring any claim in respect of such a dispute in any other jurisdiction. We nevertheless retain the right to bring proceedings against you for any threatened or actual breach of these terms and conditions in your country of residence, registration or business or any other relevant country. We do not warrant that materials, services or information for sale on the Website are appropriate or available for use outside the United Kingdom. It is prohibited to access the Website from territories where its contents are illegal or unlawful. If you access this Website from locations outside the United Kingdom, you do so at your own risk and you are responsible for compliance with local laws. Disclaimer While we endeavour to ensure that the information on this Website is correct, we do not warrant the accuracy and completeness of the material on this Website. We may make changes to the material on this Website, or to the products and prices described in it, at any time without notice. The material on this Website may be out of date, and we make no commitment to update such material. The material on this Website is provided “as is” without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, we provide you with this Website on the basis that we exclude all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which but for these terms and conditions might have effect in relation to this Website. Liability We, any other party (whether or not involved in creating, producing, maintaining or delivering this Website), and any of our group companies and the officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise) in connection with this Website in any way or in connection with the use, inability to use or the results of use of this Website, any websites linked to this Website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing this Website or your downloading of any material from this Website or any websites linked to this Website. Nothing in these terms and conditions shall exclude or limit our liability for (i) death or personal injury caused by negligence (as such term is defined by the Unfair Contract Terms Act 1977); (ii) fraud; (iii) misrepresentation as to a fundamental matter; or (iv) any liability which cannot be excluded or limited under applicable law. If your use of material on this Website results in the need for servicing, repair or correction of equipment, software or data, you assume all costs thereof. You agree, on behalf of yourself and your business entity or organisation, jointly and severally to indemnify us fully, defend and hold us, and our officers, directors, employees and agents, harmless from and against all claims, liability, damages, losses, costs (including reasonable legal fees) arising out of any breach of the terms and conditions by you, or your use of this Website, or the use by any other person using your registration details. This web site is owned and operated by Lint Ltd who are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below. Our Contact details: Email: contactus@lint-kids.com Email: customerservices@lint-kids.com Phone: 07884438386 Company number: 580027 Miscellaneous These Terms and Conditions were created on , using templates provided by www.e-terms.co.uk. You may not assign, sub-license or otherwise transfer any of your rights under these terms and conditions If any provision of these terms and conditions is found by any court of competent jurisdiction to be invalid, the invalidity of that provision will not affect the validity of the remaining provisions which shall continue to have full force and effect. No person other than the parties to these terms and conditions are intended to benefit from them pursuant to the Contracts (Rights of Third Parties) Act 1999 |
| Making A Purchase Ordering from us Making a purchase could not be easier just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. As part of our checkout process you will be given the opportunity to check your order and to correct any errors. We will send you an order acknowledgement, detailing the products you have ordered. Payment can be made when you checkout by using our PayPal Express checkout and by credit cards. If you are shopping from North America or anywhere else, place your order and your card company will convert the transaction to US Dollars or your own currency. We accept Visa and MasterCard, Switch/Maestro, Delta and Solo. If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake. Our acceptance of an order takes place when we despatch the order. We will send you a despatch confirmation by email. When we despatch the order the purchase contract will be made , unless we have notified you that we do not accept your order or you have cancelled your order. We may refuse to accept an order: (a) where goods, services or information ordered by you are not available; (b) where we cannot obtain authorisation for your payment; (c) if there has been a pricing or product description error; or (d) if you do not meet any eligibility criteria set out in our terms and conditions. (e) if we do not deliver to your area; Where we do not accept your order but have processed your payment, we will re-credit your account with any amount deducted by us from your debit or credit card as soon as possible, but in any event within 30 days of your order. We will not be obliged to pay any additional amount as compensation for disappointment. When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. When your order is due to be despatched an email will be sent to you advising this. If you have not set us up in your email contact list, please check your junk or spam folder in your email for our despatch email. Pricing All prices include VAT (where applicable) at the current rates. We reserve the right to express the price exclusive of VAT, but we shall show VAT separately and include it in the total price. Where we charge separately for packing, carriage and insurance and other relevant charges, the appropriate rates are set out in our specified pricing structure shown elsewhere on this Website. Our prices are reviewed periodically and the next review will be on 2010-04-01 |
| Shipping And Handling Charges for postage are based upon the weight of individual garments, when you are ready to check out, the cost of your postage will be shown. The cost is based upon first class recorded mail, this is applicable to orders for delivery in the UK only. For international postage your products are sent by a tracked service, either Airsure or by a courier service. If you cannot find your country listed for delivery, please contact us on +4407884438386 or by email at customerservices@lint-kids.com and we will let you know what your postal cost will be. Payment will then be issued via a PayPal invoice for remittance. |
| Delivery Schedule Our aim is to have your order delivered to you within (3-5) business days (except during weekends and bank holidays) to the address you give us for delivery. International orders are generally received in under (10) days from receipt of order and are sent by Airsure or courier. If the goods we deliver are not what you ordered or are damaged, defective, the delivery is of an incorrect quantity or goods have been lost in transit, we shall have no liability to you unless you notify us in writing or by email, at our contact address, of the problem within 10 working days of the delivery of the goods in question, so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence. You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received. Liability If the goods we deliver are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity, we shall have no liability to you unless you notify us in writing at our contact address of the problem within 10 working days of the delivery of the goods in question. If you do not receive goods ordered by you within 5 days of the date on which you ordered them, we shall have no liability to you unless you notify us in writing at our contact address of the problem within 10 days of our maximum delivery period of 5 from the date on which you ordered the goods. If you notify a problem to us under this condition, our only obligation will be, at your option: (a) to make good any shortage or non-delivery; (b) to replace or repair any goods that are damaged or defective; or (c) to refund to you the amount paid by you for the goods in question in whatever way we choose. Save as precluded by law, we will not be liable to you for any indirect or consequential loss, damage or expenses (including loss of profits, business or goodwill) howsoever arising out of any problem you notify to us under this condition and we shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods in question under clause above. You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase goods from our site. The importation or exportation of certain of our goods to you may be prohibited by certain national laws. We make no representation and accept no liability in respect of the export or import of the goods you purchase. Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence. |
| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Tax Charges For orders made from the UK or the European Union, 20% VAT is added. All other orders are VAT free. Our prices are shown in pounds sterling and are inclusive of VAT from the age of 14 years and over, all other ages are exempt. Where the age 14 is grouped i.e. 13 to 14 VAT is still charged. Our prices quoted exclude postal charges. Postal charges are added to your bill when you are ready to checkout and pay for your goods. |
| Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
| Guarantee We guarantee your satisfaction. <All of our products come with a 30 day no quibble guarantee.> Certification/Garment Information Our garments are made from 100% organic cotton, which has been organically grown, free of harmful chemicals during the entire cotton growth and in the manufacturing of the garments. GOTS formerly known as Control Union Certification f.k.a SKAL International (are a body based in the Netherlands who certify companies working within organic guidelines) have certified the farmers who grow the cotton and the manufacturers we use to make our garments. |
| Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on [07884 38386] (International +44 7884 38386). If you have any queries regarding your garments, or want to check on the progress of an order, please email Lint Ltd at customerservices@lint-kids.com. We will endeavour to respond to emails and written queries within 48 hours of receipt. Our Customer Services Department will be able to help with any telephone queries between the hours of 9.00am and 5.00pm, Monday to Friday (except public holidays and bank holidays). If you have any complaints, we will endeavour to contact you within 21 days giving the conclusion of your complaint.† |
| Privacy Policy Lint Ltd do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' (in Internet Explorer) and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to: a. Take and fulfil customer orders. b. Administer and enhance the site and service. c. Only disclose information to third-parties for goods delivery purposes. When you place an order with Lint Ltd all your personal details are entered on our system. This information is held on our database and is not passed onto any third party companies. You have an option on the checkout page to tick whether you would like to be added to our mailing list. The information we will send you would be based on our products, for example, informing you of any special offers we may have. Feedback From time to time we may request our customers or our customers may choose to give us feed back on our products, service etc. Any feedback given to Lint-Kids may be used on our website under our testimonials page. The only personal information we will use from feedback you give will be your first name and the area of your address eg Kent, London etc. which will be at the end of the information given. If you do not wish for any of your feedback information to be used, please state this in any response to us. |
| Returns Policy Cancellation of Contracts For Goods and Returns Policy - for consumers only. Your rights to return goods are protected under the EU Distance Selling Directive. You are entitled to cancel your order and return the goods within 7 working days for a full refund, including the cost of delivery. Do this by contacting us by email or telephone and quoting the order number supplied to you. Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or misdescribed. Although we hope you will be happy with your purchase from Lint Ltd, if for any reason you are not satisfied with your garment/s, please return item/s within 14 days for a full refund or exchange. The returned garment/s must not have been worn or soiled in anyway and should be accompanied with the original invoice and packaging where possible. The cost of returning the goods to us shall be borne by you. If your garment is faulty, subject to our inspection, we will contact you and offer to exchange your garment or refund your payment including delivery charges. Payment for any refund will be credited back by the original method of payment. Repayment may take up to 8 days to reach your account. Cancellation of Order This section applies to consumers only (and not to businesses or other organisations) who order goods If you wish to cancel your order: (a) you can notify us by email to customerservices@lint-kids.com before we have dispatched the goods to you; or (b) where goods have already been dispatched to you, by returning goods to us in accordance with clause the returns clause above. You can return goods you have ordered from us for any reason at any time within 14 days of receipt for a full refund or exchange. The costs of returning goods to us shall be borne by you. Upon receipt of the goods we will give you a full refund of the amount paid or an exchange credit as required, less (if for any reason the these costs have not been paid by you) the costs of delivery to us. The rights to return the goods to us as referred to in the clause will not apply in the following circumstances: - * in the event that the product has been used Any goods returned should be in saleable condition. These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future. None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder. |